FAQ

 

1. WHAT IS SOLITAIRE PHARMACIA PVT LTD.
a. We, Solitaire Pharmacia, take opportunity to introduce our self as a manufacturer of pharmaceutical products. With over four year of experience in pharma industry. Solitaire Pharmacia Co. has established proven history of reliability and performance around India. Our extensive range of medicines and drugs like Hormonal Tablets, Contraceptive Pills, Dry Powder Injection, Psychotropic Tablets, Diabetic Tablets, Cardiac Tablets, Antibiotic Tablets, Anti-malarial Tablets, Anti-cancer Medicine, Anti-ulcer Tablets, Muscle Relaxant, Protein Powder, Women & Child Care Drugs, Ortho Care Drugs, Day to Day care Drugs, Eye/ Ear & Nasal Drops Life saving injectables, etc is formulated with pure and safe material and safe to use. With the manufacturing and supply of top quality medicine with a wide range of compositions and competitive pricing, Solitaire is the most effective partner to supply your medicine requirements.

Why Us?

1. Our quality standards comply with ISO 9001:2015
2. We are DUN & BRADSTREET, USA accredated company under DUNS No.915069586.
3. Having more than 2000 medicine combinations.
4. We can supply 30 million tablets in one month time.
5. We can offer COPP, CTD Dossier, Clinical Trials Reports, COA for the products as desired by you on commercial basis
6. Our manufacturing units are compliance with WHO-GMP norms.

2. WHAT ARE THE DIFFERENT CATEGORIES OF PRODUCTS I CAN GET.
a. PLEASE REFER TO THE CATEGORIES AND SUBCATEGORIES MENTIONED IN THE MENU
ABOVE… (INSERT LINK)

3. WHAT ARE THE DIFFERENT FORMULATION AVAILABLE?
a. WE DEAL IN ALL FORMULATIONS NAMELY TAB/CAP/SYP/D.SYP/SUSP./INJ/I.V/EYE
DROPS/NASAL DROPS ETC.

4. WHAT TO DO IF I WANT TO JOIN SOLITAIRE PHARMACIA?
a. PLEASE CLICK ON THE REQUEST A CALL BACK OPTION AND OUR EXECUTIVE WILL
CONTACT YOU SHORTLY.
b. YOU CAN ALSO SIGNUP LEAVING BY CLICKIN ON THE TOP RIGHT CORNOR AND
LEAVE YOUR DETAILS, YOUR ACCOUNT SHALL STAND FOR VERIFICATION AND OUR
EXECUTIVE SHALL GET BACK TO YOU.

5. HOW DOES THIS SOTE WORK?
a. YOU SIGNUP AND WAIT FOR VERIFICATION OF YOUR ACCOUNT.
b. ONCE VERFIED, YOU CAN LOGIN AND CHECK OUT THE PRICE LIST, PRODUCTS,
LATEST OFFERS ETC AND PLACE ORDER ALSO.
c. YOU SHALL BE ASSIGNED A SPECIFIC MARKETING EXECUTIVE AND THE CONTACT
DETAILS OF THE SAME SHALL BE SHARED WITH YOU.
d. ONCE YOU PLACE A ORDER, THE EXECUTIVE WILL CONTACT YOU AND ASSIST YOU IN
GETTING THE BEST OUTCOME BY TELLING YOU ABOUT OUR LATEST OFFERS AND
LAUNCHES.
e. ONCE YOU ARE SATISFIED WITH THE ORDER, THE SAME SHALL BE LOCKED AND
PROCESSED AS PER PAYMENT STATUS.
6. WHY I HAVE TO WAIT FOR VERIFICATION?
a. WE AT SOLITAIRE GROUP, TRY TO MAKE THIS SITE AS SAFE FOR YOU AS POSSIBLE.
THAT IS WHY WE VERIFY EVERY USER’S DOCUMENTS LIKE Drug licence AND GSTIN
SO THAT ONLY AUTHENTIC USERS SHARE THE SPACE.
7. HOW LONG WILL IT TAKE TO VERIFY MY ACCOUNT?
a. IT USUALLY TAKES 24 HOURS IN WHICH A MARKETING EXECUTIVE SHALL BE IN
TOUCH WITH YOU.

8. DO I NEED A MAIL ID TO CREATE ACCOUNT?
a. YES MAIL ID AND PHONE NUMBER ARE MANDATORY. YOU SHALL GET OTP EVERY
TIME YOU LOGIN.

9. WHY I NEED TO PROVIDE OTP EVERY TIME II SIGN IN?
a. IT IS TO ENSURE THAT YOUR ACCOUNT IS NOT USED BY ANY UNAUTHORISED
PERSON.

10. CAN I SUGGEST MY OWN COMPOSITION IF I DON’T FIND IT IN LIST?
a. YES. YOU CAN SUGGEST YOUR COMPOSITION VIA MAIL AND WE SHALL ASSIST YOU
WITH IT.

11. CAN I CREATE TWO ORDER FORMS SIMULTANEOUSLY?

a. NO. YOUR CONCERNED BUSINESS EXECUTIVE HAS TO LOCK YOUR ORDER, THEN
ONLY YOU CAN CREATE ANOTHER ORDER FORM
12. I LOCKED MY ORDER FORM, NOW I CANT SEE MY BILL. WHY?
a. YOUR BILL WILL BE VISIBLE TO YOU ONCE IT IS DISPATCHED AND DISPATCH DETAILS
ARE ENTERED IN IT. YOU SHALL FIND DISPATCH DETAILS ALONGWITH THE TRACKING
WEBSITE DETAILS.

13. WHAT IF I WANT TO CANCEL AN ORDER?
a. WE ADVISE YOU THAT YOU DON’T DO SUCH. ANY ADDITION, DELETION OR
CANCELLATION IS NOT POSSIBLE. PLEASE TAKE YOUR TIME TO PREPARE THE ORDER
AND BE SURE ABOUT IT ONCE YOU CLICK “SAVE”.

WE TRY TO RESOLVE AS MANY QUERIES AS POSSIBLE IN OUR FAQ SECTION. STILL IF YOU DON’T FEEL
SATISFIED, FEEL FREE TO CALL US OR MAIL US ON OUR CONTACT DETAILS PROVIDED BELOW OR
CONTACT YOUR CONCERNED PERSON. WE ARE ALWAYS HERE TO HELP YOU.